How does lease car delivery work? Everything you need to know
Back to 'Expert guides'So, you’ve ordered a new lease car and are ready to take advantage of all the benefits it brings: manageable monthly payments, the latest tech and of course that shiny new-car feeling.
While the prospect of your new car’s delivery might be exciting, if you’ve never leased before, you might have some questions.
In this article, we’ll cover the lease car delivery process from start to finish, and answer any other related questions we get on a regular basis. Here’s what to expect.
Contents
- Is delivery included with a lease car?
- How fast can I get my car delivered?
- What happens when my lease car is delivered?
- Can the driver give me a demonstration?
- What about delivery mileage?
- What if I change my mind?
Is delivery included with a lease car?
Yes, delivery is typically included with most lease car agreements, although terms can vary. You should always check your documents to find out exactly what’s included with your deal, but all Leasing.com advertisers will be able to confirm whether delivery is included during the ordering process.
Lease companies will have your car delivered directly to your doorstep or location of choice. Free delivery often covers mainland UK, but if you live in a remote area or in Northern Ireland, there may be a charge.
How fast can I have my lease car delivered?
The delivery time for your lease car will depend on several factors. If you choose an in stock deal, delivery can take as little as a week or two. But if you’ve ordered a car with specific features or from a manufacturer with longer lead times, it may be a few months.
Your lease company will always keep you updated on the expected delivery date. It’s essential to discuss this with them to avoid any unexpected delays.
What happens when my lease car is delivered?
When the driver arrives with your lease car, there is a simple handover process that’s designed to be as convenient as possible:
- The delivery driver will always give you a call or text a few hours prior to their arrival.
- Once they arrive, they will conduct a thorough inspection of the vehicle with you, noting any pre-existing marks, scratches or imperfections. This is to ensure complete transparency and protects you when the lease car is handed back.
- Once the inspection is complete, you’ll sign the delivery confirmation documentation, and the car is yours to drive. The driver will also hand over any other paperwork, including the vehicle handbook, service book and spare keys.
Being a brand-new car, the vehicle may still have protective covers on certain components like the infotainment touchscreen and floor mats. You can always ask the driver to remove these, or do it yourself.
Can the driver give me a demonstration?
Yes, many delivery drivers are more than happy to provide a brief demonstration of your new car.
They can show you how to use essential features like the infotainment system, climate controls and any other specific function of the vehicle. This is particularly helpful if you’re unfamiliar with the model or latest new car tech.
Don’t hesitate to ask the driver any questions you have during the handover process – they’ll be able to help you.
What about delivery mileage?
Most lease cars will be driven to you from a specific drop-off location or dealership. This means that there will be a small amount of mileage on the car following its delivery to your location.
This mileage is usually minimal anyway, but it does not count towards your lease mileage allowance, so it will not affect your agreed-upon limit at all.
What if I change my mind after delivery?
If you are having seconds thoughts about your lease, then it’s always best to sort these out ahead of delivery. However, you still have a few options after you’ve had the vehicle delivered.
Most lease agreements will include a 14-day cooling off period, during which it may be possible to cancel the agreement without having to pay a penalty. However, this varies between lease companies, so you should check your specific contract term.
If you decide to cancel after the cooling off period, it’s likely you’ll still be able to cancel. However, there may be financial penalty involved covering some of the car’s depreciation along with any other admin fees. Always discuss your options with your lease company to understand the full terms.
Ready to find your dream lease deal?
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