Application Form Privacy Policy
At Leasing.com (a website operated by Leasing.com Group Ltd (company number: 03934283)) we are committed to protecting your data and privacy.
We have provided this policy to ensure that you are fully aware of how and why we collect personal information about you when you are completing an application form for a lease agreement using the website, to whom such personal information is disclosed and what your rights are. You should ensure that you have read and understood this policy before providing your personal information to us.
This policy describes how we use the personal information you provide to us in connection with your completion of an application form using our website and not to any other personal information we may collect about you when you use our website. Please also ensure you have read and understood our General Privacy Policy, Terms of Use and Cookies Policy.
How do we collect your personal information?
We receive your personal information when an advertiser invites you to apply for a lease deal and when you complete an application form on our website.
What personal information do we collect, how do we use this and what is our lawful basis for such use?
The table below sets out the personal information we collect from you, how we use it and our lawful basis for doing so.
| Personal information collected | How we use such personal information | Lawful basis |
| Lease details (where this is linked to your name and/or email address): finance type (business or personal), monthly payment and initial rental, additional fees (if any), lease length, annual mileage, excess mileage costs, inclusion of road tax and maintenance, offer validity, funder details and estimated delivery date. | To invite you to apply for the relevant lease deal via our website. We also anonymise this information so you are no longer identifiable and use this for our internal analysis and reporting purposes. | Our legitimate interests of carrying out our contract with the relevant advertiser and using the data to better understand user behaviour in respect of our website and application form. |
| Your email address. | To send you email notifications to let you know that you have been invited to make an application for a lease deal. | This is necessary for our legitimate interests of providing service updates to you in respect of the application process. |
| Title, first name(s), surname, contact number, date of birth, marital status, number of dependents, type of driver’s licence, passport details, home address, residential status, time at address, previous addresses (if relevant), employment status and details (including job title, length of service, employer name and contact details), financial details (income and monthly outgoings), bank account details and (name, account number, sort code, length of banking in account). |
To share with the advertiser to which you are making an application for a lease deal. Such advertiser shall use such personal information to review and process your application for the relevant lease deal and to contact you with updates in respect of your application. They may also carry out a check of your credit history. We store a copy of your application form in accordance with our retention policy described below. We may anonymise certain of this information and use this for our own internal reporting and analysis purposes. |
Performance of our contract with you to submit your application to the relevant advertiser in accordance with our terms. Performance of our contract with you to submit your application to the relevant advertiser in accordance with our terms. This is necessary for our legitimate interests of understanding our users and improving our business. |
| Name and details of the lease deal in respect of which you have made an application. | We may store this information so you can view basic details in respect of historic applications and also so we can comply with our legal and regulatory obligations and for the establishment, exercise and defence of legal claims. | Compliance with a legal obligation and necessary for our legitimate interests (being providing a valuable service to users of our website and having the ability to bring and defend legal claims). |
| Confirmation in respect of whether your application was successful. | This information is anonymised and used for our own internal reporting and analysis purposes. | Necessary for our legitimate interests (being understanding the conversion rate of applications and user behaviour to improve our business). |
Sharing your personal information
As referred to above, we are not a finance provider. We provide the functionality on our website for you to make an application for a lease deal with a finance provider (or an agent/partner authorised by a finance provider) and so, to progress your application, we need to share your details with the advertiser who invited you to make the application. Where such advertiser acts on behalf of a finance partner, they may also need to share your application (and the personal information contained in it) with such finance partner.
This privacy policy does not include details of how such advertiser (or any finance partner) may use and store your personal data. Although we take measures to ensure such advertiser uses your personal information only for the purpose of processing your application, such advertisers are third parties over which we have no control and you should review the relevant advertiser’s privacy policy to ensure you are comfortable with their policy before submitting your completed application form to us.
Please see our General Privacy Policy for details of other third-party service providers which may process your personal information on our behalf and other third parties with which we may, from time to time, need to share your personal information.
Where we store your personal information
We will not transfer any personal data we collect from you to a destination outside the European Economic Area.
How do we protect your personal information?
We protect your personal information in the following ways:
- We will not request information which is excessive for our purposes.
- We try, with your assistance, to keep any information we hold about you up to date and accurate.
- We delete any information which we hold about you which is no longer relevant in accordance with our retention policy.
- We anonymise information where we do not require personally identifiable information for the purposes for which it is used.
- Where reasonably possible, we store information in pseudonymised form (which means, by way of example, that your name is stored separately from details relating to the lease deal in respect of which you are making an application).
- We encrypt the copy of your application form provided to the relevant advertiser so it is only accessible by them.
- We follow strict security procedures in the storage and disclosure of information that you have given to us to prevent unauthorised access.
- We have appropriate written agreements in place with those advertisers with which we may share any application form submitted by you.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.
Retention of personal information
We will retain all the personal information provided to us in connection with your use of our website to make an application for a lease deal for the following periods:
1. If you have been invited to make an application but have not completed and submitted the application, up to the point of expiry of the offer (typically no more than 90 days) or, if earlier, when the application is cancelled by you or the advertiser.
2. If the completed application form is not downloaded by the relevant advertiser, 90 days following your submission of the application form.
3. If the completed application form is downloaded by the relevant advertiser, 90 days following such download.
Following expiry of the relevant retention period set out above, we may retain a record of your application which is stored in a non-personally identifiable way by us, but which it is possible to link back to your Leasing.com account in the event that we need to process this information for the purpose of the establishment, exercise or defence of legal claims.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research, statistical or analytical purposes, in which case we may use this information indefinitely without further notice to you.
You have various rights in respect of your personal information
You have various rights in respect of your personal information, as follows:
- a right of access to a copy of the personal information we hold about you;
- a right to object to processing that is likely to cause or is causing damage or distress to you;
- a right to object to decisions being taken by automated means;
- a right in certain circumstances to have information transferred to you or a third party; and
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed.
If you wish to exercise any of these rights, please contact us at privacy@leasing.com or Leasing.com Group Ltd, Domain House, 4 Watchgate, Newby Road, Hazel Grove, Stockport, SK7 5DB.
We may make changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this website and notified to you the first time you access our website following such change.
Your right to make a complaint in respect of our use of your personal information
You have the right to complain in respect of our use of your personal information. If you are a UK resident, your complaint would normally be addressed to the Information Commissioner’s Office. Please contact us before you escalate your complaint.
You can contact us in respect of your personal information
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Leasing.com Group Ltd, Domain House, 4 Watchgate, Newby Road, Hazel Grove, Stockport, SK7 5DB. Our contact is Michaela Syzling and she can be contacted at privacy@leasing.com.